Company policy

TERMS AND CONDITIONS

 

General Information on attendance

Students must book the space in class in advance! No refund or exchange in case no show and the full class fee will be charged.

Students are expected in every class they are assigned, the progress of the student only depends on his/her regular practice and hard work. Teachers will give a recommendation to students or students guardian about the best number of classes to be taken.

If students are absent or cannot join the class, please call the “Green Apple International Dance School” (GAIDS) and leave a notification.

Students are required to take part in the recommended by the GAIDS outside school activities (competitions, festivals, etc.) and join GAIDS examination and special activities.

 

Withdraw/ dismissal

Students and Guardians are always expected to be respectful and well-behaving and follow GAIDS staff guidance, and rules of the School. The school reserves the right to suspend or dismiss any student who shows poor, inappropriate attitude, bad conduct, and low attendance. No fees will be refunded in this case.

At least one month’s notice to the school is required for written withdrawal from the course.

 

Payment and tuition fees

All package payments must be arranged by the client or their guardians no later than every 1^st day of each month or late payment fee of 30 HKD will be charged. Payments can be made by check bank transfer or internet payment; NO CASH payment will be accepted except trial class or single class payment.

All children are required to purchase a GAIDS student book and uniform from GAIDS front desk staff. GAIDS reserve a full right to change all the fees and prices without prior notice.

 

Rescheduling classes, refund, cancellation

No refund or transfer or carried down the next month of payment is possible.  Reschedule or cancellation of class is only possible no later than 24h before class.  If the appropriate medical documents provided to the GAIDS. Private class cancellation can be informed no later than 12 hour before class. GAIDS reserve the right to change the rearrange of the schedule of the classes without prior approval.

Client protection policy

GAIDS fully recognizes its responsibilities for client protection.

Our policy applies to all teachers and staff working in the school. There are three main elements to our policy:

• Ensuring we practice safe recruitment in checking the suitability of staff to work with.
• Raising awareness of client protection issues and equipping client with the skills needed to keep them safe.
• Establishing a safe environment in which clients can learn and develop.

The school will endeavor to:
– Establish and maintain an environment where client feel secure, are encouraged to talk and are listened to.
– Ensure client now that there are staff in the school whom they can approach if they are worried.

This policy applied to both children under 18 years and adults.

By joining any Green Apple single class or membership client automatically agrees to all terms and conditions and policies and understood their responsibilities set out in the policy.

By joining any Green Apple single class or membership client automatically agrees to grant permission for photographs and/or video recordings to be taken from time to time by school staff or appointed professionals for promotional material for the school and social media. If any parent/guardian/client objects to this, it is their responsibility to ensure that the school staff is made aware.

Behavior Policy

All members of the dance school community are expected to:

• Be responsible for their own actions and know how to behave.
• Show self-discipline and support others.
• Have good manners and be polite.
• Show understanding and respect towards each other and others’ property.
• Display positive attitudes to school and work which emphasizes high standards.

GAIDS RULES

• Photo and video taking is strictly prohibited, except with permission of the school staff.
• Signing in and out to front desk staff is required
• There is no waiting area within the school accept the students, school clients waiting for their class.
• Parents and Guardians are requested not to stay in school premises during the class except those whose children under 7 years old and they are mandatory to stay until the class is finished.
• No shouting or running within the GAIDS or Alto Residences commercial area premises
• Eating or drinking (except water) prohibited within school premises
• GAIDS is not liable to any loss of property within school premises and outside. Students/clients should take care of their personal belongings.
• No electronic games or video watching allowed on school premises
• Any theft will be reported to the police.
• Students are expected to arrive at least 15 minutes before the class and be fully ready for the class 5 minutes before it starts. Latecomers may not be admitted to the class.
• Students should be properly groomed for the class.
• Please keep changing rooms clean and tidy at all times, all bags should be put away.
• To maintain hygienic environment shoes must be taken off in designated area of the school premises
• Changing is not allowed in the toilets.
• Left items will only be kept for 2 weeks.
• Students are not allowed to take part in any outside classes, competitions, festivals, performances or auditions without prior signed approval from the GAIDS.
• Communication between parents/guardians are only possible through school administration staff, emails or schoolbook (if required by the particular student) No any communication to a teacher, a coach is possible unless allowed by the GAIDS administration.

Uniforms

The appointed by the GAIDS uniform must be purchased and worn to every class.

Progress report

Progress report and recommendations will be annually given to students or guardians upon request

TYPHOON and RAINSTORM

Typhoon Signal No. 1 or Signal No. 3

All classes will be as normal. It will be parents’ decision as to whether to send their children to class during the above weather conditions.

Typhoon Signal No. 8 or above (hoisted before class) the class will be canceled. If the typhoon signal No.8 is lowered, all the classes that have not yet started will resume as scheduled 2 hours after the announcement for example, if typhoon No. 8 is lowered at 10:10 am, class at 12:00noon will not be commenced. All classes commencing from 12:10 pm onward will be held as scheduled.

Typhoon Signal No. 8 or above (hoisted during the class period) the class will be canceled. If the Typhoon Signal No. 8 is hoisted during class, teachers should only leave the School/studio provided that all students have left the school/studio.

RAINSTORM SIGNAL

Amber or Red Rainstorm Signal All classes will be as normal. It will be parents’ decision as to whether to send their children to class during the above weather conditions.

Black Rainstorm Signal (hoisted before class) the class will be canceled. classes will resume as normal in 2 hours after the Black Rainstorm signal is lowered Black Rainstorm Signal (hoisted during the class period) the class will continue. students are advised to stay in School/class venue until the weather and traffic conditions have improved. It will be parents’ decision as to whether to pick up their child straight away.

Notes: There will be no make-up class or refund for classes under these circumstances. Please listen to the radio, watch TV or browse the Hong Kong Observatory’s website for information on the tropical cyclone.

 

GAIDS reserves the right to change and update the above regulations.